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Introduction, Licensing, Support What is 3CX Phone System for Windows? 3CX Phone System is a software based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. The IP PBX supports all traditional PBX features but also includes many new mobility and productivity features. An IP PBX is also referred to as a VoIP Phone System, IP PBX or SIP server.
Updates to 3CXPhone are deployed automatically via the 3CX Phone System Server. When a new update is available on the 3CX Website, the 3CX Phone System Server downloads the update to 3CXPhone for Windows and Mac OS and notifies the 3CXPhone users.
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- Get 3CX Certified – Free Online Video Training The free 3CX Certification program is designed to boost 3CX Partners’ and users productivity and profitability by giving them the resources and knowledge they need to sell, deploy and support the award-winning 3CX Phone System for Windows. 3CX has two new certification levels – the 3CX.
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Calls are sent as data packets over the computer data network instead of the traditional phone network.
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Phones share the network with computers so no separate phone wiring is required. With the use of a VoIP/PSTN gateway, you can connect existing phone lines to the IP PBX to make and receive phone calls via a regular PSTN line. You can also use a VoIP Provider, which removes the requirement for a gateway. 3CX Phone System interoperates with standard SIP softphones, IP phones or smartphones, and provides internal call switching, as well as inbound and outbound calling via the standard phone network or via a VoIP service.
How an IP Phone System Works A VoIP Phone System generally consists of the IP PBX server, one or more SIP based phones and a VoIP/PSTN Gateway or a VoIP service provider. The IP PBX server is similar to a proxy server. SIP clients, being either softphones or hardware based phones, register with the IP PBX server. When they wish to make a call they ask the IP PBX to establish the connection. The IP PBX has a directory of all phones/users and their corresponding SIP address and connects an internal call or routes an external call via either a VoIP/PSTN gateway or a VoIP service provider. Figure VoIP Phone System Overview The image illustrates how an IP PBX integrates with the network and how it uses the PSTN
